Customer Service: FAQs

Coupon Policy

Rancho San Miguel Markets gladly accept manufacturers’ coupons where all of the following apply:

Manufacturers’ Coupons

• Free product coupons (except those printed from the Internet)
• Buy one; get one free (BOGO) coupons
• Must have “Manufacturer Coupon” printed on them
• Must have a valid expiration date
• Must have a scannable bar code
• One coupon per item
• Restrictions and requirements listed on the coupon are met. This includes but is not limited to: quantities (minimum required and maximum allowed), sizes, brand names, product variety, expiration dates, and store location
• Soft drink container caps

Internet Coupons

• Must be legible
• Must have “Manufacturer Coupon” printed on them
• Must have a valid remit address for the manufacturer
• Must have a valid expiration date
• Must have a scannable bar code
• Buy one, get one free (BOGO) coupons with a specified price
• May not be duplicated

Guidelines and Limitations

• Rancho San Miguel Markets do not double or triple coupons; if a coupon has been used with an item, no other coupon may be used with that item and no other item may benefit from that coupon.
• Rancho San Miguel Markets only accept coupons for merchandise that we sell
• Coupons must be presented at the time of purchase
• Only one coupon per item
• Item purchased must be identical to the description on the coupon (size, quantity, brand, flavor, color, etc.)
• There is no limit on the number of coupons that may be used per transaction
• SNAP items purchased in a SNAP transaction are ineligible for cash back
• WIC items purchased in a WIC transaction are applied to the basket purchase and
  may not be eligible for cash back. Refer to state-specific WIC guidelines
• Rancho San Miguel Markets stores have the right to reject coupons that have an altered or torn expiration date
• Rancho San Miguel Markets stores will not accept coupons that have been duplicated, appear blurry or altered in anyway
• Rancho San Miguel Markets stores will not accept competitors coupons
• Rancho San Miguel Markets does not accept internet competitor’s coupons.
• Coupons are to be accepted for their intended purpose and may not be accepted or exchanged for cash
• Coupons cannot be purchased, sold or transferred
• Customers are responsible for all sales tax and CRV

We do not accept the following coupons:

• Rancho San Miguel Markets stores do not accept competitor’s coupons.
• Coupons that do not scan properly.
• No cash back for coupons with a higher value than the items’ purchase price.
• Internet coupons that do not require a purchase, “Free”
• Internet coupons with a redemption value exceeding $6.00
• Rancho San Miguel Markets do not accept electronic coupons.
• No photocopied or visibly altered coupons
• Rancho San Miguel Markets stores will not accept checkout coupons

Rancho San Miguel Markets reserve the right to deny any coupon at any time.